Arconex Pty Ltd (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What information we collect

We may collect personal information including, but not limited to:

Your name

Email address

Phone number

Address or suburb

Details about your electrical enquiry or job

Any information you submit via our website, email, phone, or social media channels

We only collect personal information that is reasonably necessary to provide our services or communicate with you.

2. How we collect your information

We may collect personal information when you:

Submit an enquiry through our website

Contact us via phone, email, or social media

Book a service or request a quote

Interact with our marketing communications

We may also collect limited technical data (such as IP address or browser type) through website analytics to help improve our website and services.

3. How we use your information

We use your personal information to:

Respond to enquiries and provide electrical services

Prepare quotes, invoices, and service documentation

Communicate with you about your booking or project

Send marketing communications related to our services, promotions, or updates

We only market directly to our own clients and contacts.

4. Marketing communications

By providing your contact details, you consent to receiving marketing communications from Arconex Pty Ltd.

You can opt out of marketing communications at any time by:

Clicking the “unsubscribe” link in our emails, or

Contacting us directly using the details below